Stars/No Stars Store Policy and Customer Support

All listed prices include secure packaging and first class mail shipping in North America. International orders should contact rushmore[at]starsnostars[dot]com for an exact shipping quote. All orders are processed via Google Checkout in US Dollars and fulfilled within 24 hours.

If you're having trouble with your download code or the zip file we use to deliver your music, please email your name, the username and password in question and a detailed description of the trouble you're having to support[at]starsnostars[dot]com. We will attempt to resolve all customer inquiries within 24 hours. If you include your phone number in the email you'll get even faster resolution.

If your shipment has been damaged in transit, or you need to return or cancel your order, please contact support[at]starsnostars[dot]com to initiate arrangements for replacement. Product returns cannot be accepted without making initial contact through this address.

Download codes are not kept on file, and will expire after five (5) logins. Stars/No Stars strongly encourages customers to make hard-copy backups (i.e. burn the data files to a CD) of all digital purchases.